s1mple Casino & Sportsbook Data Care

This page describes what we collect when you use s1mple and how we keep that data protected. We take your privacy seriously and comply with applicable data-protection law in every jurisdiction where we operate. When you register an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place bets on Liga 1, live-dealer tables, or esports markets, you share information with us. We explain what we collect, how we use it, who may access it, and what rights you have.

Our privacy commitment on s1mple is straightforward: we collect only what we need to run the platform safely, verify your identity, process your payments, and comply with anti-money-laundering regulations. We do not sell your data to advertisers, share it for marketing purposes, or use it beyond the scope necessary for our service. Transparency is core to our relationship with every s1mple user.

Read this policy carefully. If you have questions about how we handle your data, contact our support team through the platform or reach out to our data-protection officer via the contact details at the end of this page.

What We Collect on s1mple

We collect personal information from you in several contexts. During registration, we gather your full name, date of birth, email address, phone number, and residential address. We store this data securely in our s1mple account database. Before your first withdrawal, we ask you to upload a copy of your identity document (passport, national ID card, or driver's license) so we can verify you are who you claim to be — a process called KYC (Know Your Customer). This document is encrypted and stored separately from your account profile.

When you deposit funds on s1mple using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank accounts (mobile banking, local payment, online payment, e-wallet), we receive payment transaction records. These records include the amount, date, payment method, and transaction ID. We use this information to credit your account and track deposit history for compliance purposes. We do not store your payment credentials (card numbers, e-wallet passwords) — those remain with your payment provider.

We collect behavioral data as you use s1mple. This includes your login times, games played, bets placed, withdrawals requested, and IP address. We use this data to detect fraud, prevent underage access, investigate disputes, and improve our platform. We also collect device information (browser type, operating system) for technical support and security purposes.

How We Use Your Data on s1mple

Our primary use of your data is to operate s1mple securely and legally. We verify your identity to prevent fraud and underage access. We process your deposits and withdrawals using your payment information. We settle your bets against game outcomes and sportsbook markets (Liga 1, Piala AFF, Champions League, mobile esports). We use your email and phone number to send account notifications, withdrawal confirmations, and security alerts.

We analyze aggregated behavioral data to understand how s1mple users engage with our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), slots (Aviator, Sweet Bonanza, Fortune Tiger), and sportsbook features. This helps us improve game availability, table limits, and odds accuracy. We do not use individual user data for marketing without explicit consent. We do not share your data with third-party advertisers.

We retain your data for as long as your s1mple account remains active, plus an additional period (typically 5 years) to comply with money-laundering and tax regulations. After that period, we delete or anonymize your information unless law requires us to retain it longer.

Third-Party Processors and International Data Transfers

Our s1mple infrastructure relies on several third-party service providers. Our payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive transaction data necessary to complete deposits and withdrawals. Our cloud-hosting provider stores our database and platform code. Our email service sends you account notifications. Each third-party processor operates under strict data-protection contracts. We prohibit them from using your data for purposes other than what we specify.

Our servers may sit outside your jurisdiction — we may use data centers in Singapore, Malaysia, or other regions. When your data crosses borders, it remains encrypted and protected under our s1mple privacy standards, which match or exceed the protections required in your home jurisdiction. We do not allow foreign governments to access user data without proper legal process.

We at s1mple believe data security is non-negotiable. Every connection to our platform uses SSL encryption, every stored password is hashed, and every transaction is logged and audited.

Your Rights and Data Access on s1mple

We use cookies and similar tracking technologies on s1mple to remember your login preferences and track usage patterns. You can disable cookies in your browser settings; this may limit some platform features. We do not use cookies to track you across other websites. Our cookies are first-party only (set by s1mple, not by external trackers).

If we experience a data breach that exposes your personal information, we will notify you without undue delay and provide guidance on protective steps. We maintain cyber-liability insurance and regular security audits to prevent breaches from occurring. Our security protocols have been tested by independent auditors.

This privacy policy applies to all s1mple services: live-dealer tables, sportsbook betting, slot games, and esports markets. If you have questions or wish to exercise your data rights, email our data-protection officer at [email protected] or contact our support team through the platform. We respond to all data requests within 30 days.